I was reading the LinkedIn profile of a new contact this week. Amongst an impressive list of testimonials praising technical and professional skills one phrase stood out – “a kind person”. This attribute of being able to express human warmth and concern for other people is one that I have seen time and again in successful people. I’ve met my share of tyrants too! Their workplaces are run by intimidation at worst, or at best a careless disregard of how their staff and suppliers feel.